Support and Training

Help desks, IT and computing training services, research onboarding, and service catalogs. See also: Local IT.

Advanced Research Computing Training Services

ICDS offers training resources for using Roar, Penn State's High Performance Computing system, including videos, reference sheets, user guides, seminars, workshops, and links to external resources.

The Roar User Guide offers broad “self-service” help and how-to’s for using the Roar supercomputer.

Citation Management Tools

The Penn State Libraries support several Citation Management tools; for those who need to collect, organize and format research citations.

Concierge Services

Concierge services are available to help Penn State researchers navigate the complex administrative and technical processes and services that are vital to their research. Concierge services are available both centrally and within units.

IT Learning and Development (ITLD)

IT Learning Development (ITLD) serves the evolving technology needs of the Penn State community with IT support, training, and resources. Beyond live, face-to-face and online training workshops, the group provides a wide variety of other performance support resources to help students, faculty, and staff members get the most out of University technologies.

Service Categories